NEBS
North East Business Systems
From Northumberland, Serving the UK
Serving the North East & Beyond Since 2015

Business Technology
Done Right.

From Northumberland, Serving the UK

Print, IT, and Telecoms solutions tailored to your business. Expert service, honest advice, competitive pricing — all from one trusted partner.

30+
Years Experience
<3hr
Average Callout Time
500+
Happy Clients
UK Wide
Coverage

Complete Business Systems

We handle the technology so you can focus on your business. From printing to cloud telephony to full IT support — one call, one team.

Managed Print Services

Photocopiers, printers and multifunction devices from Konica Minolta, Xerox and Lexmark. Full service contracts with all parts, labour, toner and callouts included.

Learn more →

IT Sales & Support

Hardware, software, networking, cyber security and full IT managed services. Bespoke service contracts tailored to your needs and budget.

Learn more →

Hosted Telephony

Cloud-based VoIP phone systems with conference calling, call recording, voicemail, and full mobile app support. Scale up or down with ease.

Learn more →

Connectivity

Fibre broadband, leased lines, professional cabling and Wi-Fi network design and installation for businesses of all sizes.

Learn more →

Cyber Security

Anti-virus, network security and cyber protection solutions to keep your business data and systems safe from modern threats.

Learn more →

Cloud Services

Cloud storage, computing, and SaaS solutions that give your business the flexibility, scalability and efficiency to grow.

Learn more →

Independent. Honest. Expert.

We're not tied to one manufacturer or solution. We give you the best advice for your situation and your budget — nothing more, nothing less.

  • Over 30 years of industry experience
  • Average callout response time under 3 hours
  • Bespoke service contracts — pay only for what you need
  • Bulk-buying power means better prices for you
  • North East based, with national UK coverage
  • No hard sell — just honest, expert advice

What our customers say

"NEBS have looked after our printers for years. Proactive, personal and nothing is too much trouble. Queries dealt with promptly and professionally."

Managing Director, North Shields

"From IT and printing to 24-hour support, Simon and the team offer an unbeatable service at an affordable price."

MD / Co-Founder, Durham

"We have been most impressed with the service they offer. We will be continuing to use their services in the future."

Director, Gateshead

Industry-Leading Brands

Konica Minolta
Xerox
Lexmark
Microsoft
SonicWALL
Alta Labs
VoIP Cloud

Ready to Upgrade Your Business Systems?

Get in touch today for expert advice, competitive pricing, and no hard sell.

About NEBS — North East Business Systems

Your trusted independent technology partner in Northumberland and the North East since 2015.

Built on Experience & Trust

After accumulating over 30 years of combined industry experience, founders Simon and Glen decided to create something different. In 2015, they established North East Business Systems with a clear vision: to deliver top-notch business solutions their way.

We started as a small, dedicated team and have been growing steadily ever since. Today we're proud to be a trusted partner improving business technology for companies across the North East and beyond.

We're an independent supplier — which means we're not tied to any single manufacturer. You get honest advice and the best solution for your needs, not the one we're pushed to sell.

2015

NEBS Founded

Simon and Glen launch North East Business Systems from their shared experience in print and IT services.

2017

IT Services Launched

Expanded into full IT support and managed services, offering bespoke service contracts to clients.

2019

Telecoms Division

Added hosted telephony, VoIP and connectivity services to become a one-stop business technology provider.

2022

New Premises

Moved into new premises at Horton Park, Seaton Burn — a dedicated showroom and demo centre.

2024

500+ Clients

Reached a milestone of over 500 active business clients across the North East and wider UK.

The People Behind NEBS

SB

Simon

Co-Founder & Director

GL

Glen

Co-Founder & Director

IT

IT Support Team

Certified Engineers

PS

Print Services

Field Engineers

Trusted Brand Partnerships

We partner with industry-leading manufacturers to ensure you always get the best products at the best prices.

Konica Minolta
Xerox
Lexmark
Microsoft
SonicWALL
Alta Labs
Lenovo
Dell Technologies
BT Wholesale
Openreach

Come and See Us

We're based at Horton Park, Seaton Burn. You're always welcome for a demo or a chat.

Managed Print, IT Support & Telecoms Services

End-to-end business technology solutions across Northumberland and the UK. Print, IT and Telecoms — all from one trusted partner.

Managed Print Services

Photocopiers, printers and MFDs — supply, service and fully managed contracts

We supply and service digital office equipment including A4 and A3 colour and mono copiers, multifunction devices and wide-format printers from Konica Minolta, Xerox and Lexmark. Our managed print contracts include all parts, labour, callouts and toner — and our average callout response time is under 3 hours.

Konica Minolta, Xerox & Lexmark equipment

A3 & A4 colour and mono devices

Wide-format printing & scanning

All-inclusive service contracts

Parts, labour, callouts & toner

Under 3hr average callout response

Document management solutions

Interactive flat panel displays

IT Sales & Support

Hardware, software, networking and fully managed IT services

We provide superior IT support services for businesses across the North East and UK. Our service contracts are bespoke to each client — you only pay for the level of support you need. As a bulk buyer of hardware and software, we can achieve very competitive prices and provide advice, procurement, rollout and training.

Managed IT support contracts

Hardware supply & installation

Software licensing & deployment

Network design & installation

Cyber security & anti-virus

Cloud services & migrations

Server & infrastructure support

IT consultancy & procurement advice

Telecommunications

Hosted telephony, broadband, leased lines, Wi-Fi and cabling

Stay connected with our full suite of telecoms services. Our cloud-based VoIP hosted telephony is entirely cloud-based and requires only an internet connection — with conference calling, call recording, voicemail and mobile apps included. We also supply fibre broadband up to 330 Mbps, uncontended leased lines, and professional Cat6 cabling and Wi-Fi installations.

Hosted / Cloud VoIP telephony

Conference calling & call recording

Mobile & desktop apps

Fibre broadband (FTTP) up to 330 Mbps

Uncontended leased lines

Cat6 structured cabling

Bespoke Wi-Fi design & installation

Handsets for all budgets

Not sure what you need?

We'll assess your current setup and recommend the right solution. No hard sell, just honest advice.

Business Equipment for Sale — Printers, Copiers & IT Hardware

Browse our range of new and refurbished printers, photocopiers, telephony hardware and IT equipment. Serving Northumberland and the UK.

New
Print & Copy

Konica Minolta bizhub C250i

A4/A3 colour MFD. 25ppm, touch panel, scan to email, network print. Ideal for SMEs.

Print & Copy

Xerox VersaLink C405

A4 colour multifunction printer. 35ppm, Wi-Fi, NFC touch, mobile print ready.

Refurb
Print & Copy

Konica Minolta bizhub 367

A3 mono MFD, 36ppm. Fully refurbished, excellent condition. Low page count.

New
Print & Copy

Lexmark MX Series

High-speed colour wide-format printer. Ideal for architects, engineers and planners.

New
IT Hardware

Business Laptops & PCs

Dell, Lenovo and Alta Labs business-grade laptops and desktops. Configured to your spec.

IT Hardware

Network Switches & Routers

SonicWALL, HP and Netgear managed and unmanaged switches for all network sizes.

Popular
IT Hardware

Interactive Flat Panel Displays

65", 75" and 86" interactive displays for meeting rooms and classrooms. Android-based.

New
Telecoms

VoIP Desk Handsets

Yealink and Snom HD voice desk phones. Compatible with all major hosted phone systems.

Looking for something specific?

We stock a wide range of equipment not listed here. Get in touch and we'll source exactly what you need at competitive prices.

IT Support Portal — Log a Ticket

Log a support ticket with our Northumberland-based IT support team and we will be in touch promptly. For urgent issues, call us directly on 0191 691 3300.

Log a Support Ticket

Ticket Submitted!

Thank you. Your support ticket has been logged and our team will be in touch shortly.

NEBS-0000

Please keep your reference number. For urgent issues, call 0191 691 3300.

Contact NEBS — North East Business Systems

Whether you need a quote, have a question about our services, or want to visit our Seaton Burn office — we'd love to hear from you.

Send Us a Message

Message Sent!

Thank you for getting in touch. We'll get back to you within one business day.

Contact Information

Telephone

0191 691 3300

Address

Office 2 Horton Park
Berwick Hill Road, Seaton Burn
Northumberland NE13 6BU

Get directions in Google Maps

Privacy Policy

How North East Business Systems Ltd collects, uses and protects your personal data.

Last updated: March 2025. This privacy policy explains how North East Business Systems Ltd ("NEBS", "we", "us", "our") collects, uses, stores and protects your personal information when you use our website at ne-bs.co.uk or contact us directly.

1. Who We Are

North East Business Systems Ltd is the data controller responsible for your personal data.

North East Business Systems Ltd
Office 2 Horton Park, Berwick Hill Road
Seaton Burn, Northumberland NE13 6BU

Email: [email protected]
Telephone: 0191 691 3300

2. What Information We Collect

We may collect the following types of personal information:

Information you give us

  • • Your name and job title
  • • Company name
  • • Email address
  • • Phone number
  • • Postal address
  • • Details of your enquiry or support request

Information collected automatically

  • • IP address
  • • Browser type and version
  • • Pages visited and time spent
  • • Referring website
  • • Device type (desktop/mobile)
  • • Geographic location (country/region)

3. How We Use Your Information

We use your personal data for the following purposes:

Purpose Legal basis
Responding to your enquiries and support tickets Legitimate interests / Contract
Providing and managing our services to you Contract performance
Sending service updates and relevant communications Legitimate interests / Consent
Improving our website and services Legitimate interests
Complying with legal obligations Legal obligation
Marketing communications (with your consent) Consent

4. Cookies

Our website uses cookies — small text files stored on your device. We use the following types:

  • Essential cookies — Required for the website to function. Cannot be disabled.
  • Analytics cookies — Help us understand how visitors use our site (e.g. Google Analytics). Only set with your consent.
  • Preference cookies — Remember your settings and choices on the site.

You can control cookies through your browser settings or our cookie consent tool. Disabling cookies may affect some website functionality.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary:

  • • Enquiry and contact form data — 2 years
  • • Support ticket data — 3 years
  • • Customer contract data — 7 years (legal requirement)
  • • Website analytics data — 26 months

6. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties only where necessary:

  • IT and software service providers — who help us operate our systems (e.g. email, CRM)
  • Google Analytics — for anonymous website usage statistics
  • Legal and regulatory authorities — where required by law
  • Professional advisers — such as accountants or legal advisers, where necessary

All third parties are required to handle your data securely and in accordance with UK data protection law.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to access
Request a copy of the personal data we hold about you.
Right to rectification
Ask us to correct any inaccurate or incomplete data.
Right to erasure
Request deletion of your personal data where we have no legal reason to retain it.
Right to object
Object to processing of your data for marketing or based on legitimate interests.
Right to restriction
Ask us to limit how we use your data in certain circumstances.
Right to portability
Receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. Our website uses SSL encryption (HTTPS) for all data transmission.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies separately.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email
[email protected]
Telephone
0191 691 3300
Post
Office 2 Horton Park, Berwick Hill Road, Seaton Burn, Northumberland NE13 6BU

Last updated: March 2025  |  North East Business Systems Ltd  |  Registered in England & Wales

Areas We Serve

NEBS provides managed print services, IT support and hosted telephony to businesses across Northumberland, Newcastle upon Tyne, Gateshead, Sunderland, Durham, Cramlington, Blyth, Morpeth, Hexham, Alnwick, Ashington and the wider North East England region. We also provide national coverage across the UK. Whether you need a photocopier lease, printer repair, IT managed services, VoIP telephone system, fibre broadband or cyber security solution — NEBS has you covered. As an independent Konica Minolta, Lexmark and Xerox dealer in the North East, we offer the best products at competitive prices with no hard sell and average callout times under 3 hours.

Call us: 0191 691 3300